The Essence of total quality management /

Bank, John

The Essence of total quality management / John Bank. - New York : Prentice Hall, c1992. - xviii, 203 pages : illustrations ; 23 cm. - (The essence of management series) .

Includes bibliographical references and index.

013284902X (Pbk.)


Total quality management.

HD62.15 / .B36 1992

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