Service systems management and engineering : creating strategic differentiation and operational excellence / C. M. Chang
Material type: TextPublication details: Hoboken, New Jersey : John Wiley & Sons, 2010Description: xxx, 690 pages ; 25 cmISBN: 9780470423325 Hb, Bp.Subject(s): Service industries--Management | Business logistics--MathematicsLOC classification: TA 168 C43 2010 CIRCItem type | Home library | Call number | Status | Date due | Barcode |
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Books | MMSU Main Library | TA 168 C43 2010 CIRC (Browse shelf(Opens below)) | Available | 29971 |
Includes bibliographical references and index.
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