Perfect phases for customer service / Robert Bacal.

By: Bacal, RobertMaterial type: TextTextPublication details: New York : McGraw-Hill, c2011Edition: 2nd edDescription: xiv, 239 p. ; 21 cmISBN: 9780071745062Subject(s): Customer services | Customer services TerminologyLOC classification: HF5415.5 | .B32 2011
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Item type Home library Call number Copy number Status Notes Date due Barcode
Books Books MMSU Main Library
HF5415.5.B32 2011 CIRC (Browse shelf(Opens below)) 12-0119 Available Circulation 30156

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