Roldan, Amelia S. <br/><br/>
Handbook on front office operations & guest relations :   guide for front office personnel and student / 
by Amelia S. Roldan. 
 - Manila :   AR Skills Development & Management Services,   c 2005. 
 - 146 pages ;   21 cm. 
<br/><br/> Cover title : Front office procedures & guest relations 
<br/><br/><label>ISBN: </label>9719213744 (Pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel.<br/>Hotel management.
<br/><br/><label>LC Class. No.: </label>TX 911.3 F75 R64 2005   /