TY - BOOK AU - Baluyot, Michael Bhobet B. TI - Quality service management in tourism and hospitality SN - 9786214063321 Pbk, Bp. AV - TX 911.3 B35 2021 F PY - 2021/// CY - Manila : PB - Mindshapers Co., Inc. KW - Hospitality industry--Management. KW - Tourism--Management. N1 - Includes references ER -