Arenas, Chester Dave G Quality service management in tourism and hospitality / Chester Dave G. Arenas - Second edition. - Sta, Cruz, Manila : EDRIC Publishing House, 2022. - 96 pages : illustrations ; 26 cm. Includes bibliographical references and index. ISBN: 9786214780112 Pbk, Bp. Subjects--Topical Terms: Hospitality industry--Management.Tourism--Management. LC Class. No.: TX 911.3 A74 2022 F