TY  - BOOK
ED  - 
ED  - Culinary Institute of America.
TI  - Remarkable service : [a guide to winning and keeping customers for servers, managers, and restaurant owners
SN  - 9780470197400 (pbk.)
AV  - TX911.3.M27 R45 2009 REF
U1  - 647.95068 
PY  - 2009///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - Food service management
N1  - Includes bibliographical references (p. 278-288) and index
ER  -