Floyd, Kory <br/><br/>
Communication matters / 
Kory Floyd 
 - New York, NY :   McGraw-Hill,   c2011. 
 - xvi,   450 pages : illustrations  28 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780071221498  Pbk, Bp. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication.<br/>Interpersonal communication.
<br/><br/><label>LC Class. No.: </label>P 94.7 P56 2011 CIRC