TY  - BOOK
AU  - Floyd,Kory
TI  - Communication matters
SN  - 9780071221498  Pbk, Bp.
AV  - P 94.7 P56 2011 CIRC 
PY  - 2011///
CY  - New York, NY : 
PB  - McGraw-Hill, 
KW  - Communication
KW  - Interpersonal communication
N1  - Includes bibliographical references and index
ER  -