McGraw-Hill 36-hour course, operations management /
McGraw-Hill thirty-six hour course, Operations management Operations management
Linda L. Brennan.
- New York : McGraw-Hill, c2011.
- xiv, 240 p. : ill. ; 23 cm.
- (The McGraw-Hill 36-hour course) .
Includes bibliographical references and index.
Managing for results -- A practical approach to operations -- Desired results -- Organizational performance -- Quality across the organization -- Technology across the value chain -- Process effectiveness -- Process quality -- Project definition for results -- Project planning -- Project control -- Individual effectiveness.