TY  - BOOK
AU  - Glaesser,Dirk
TI  - Crisis management in the tourism industry
SN  - 0750665238
AV  - G155.A1 G62 2006
U1  - 338.4791 
PY  - 2006///
CY  - Amsterdam
PB  - Elsevier, Butterworth-Heinemann
KW  - Tourism
KW  - Crisis management
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/toc/els051/2004351911.html
UR  - http://www.loc.gov/catdir/description/els051/2004351911.html
ER  -