TY - BOOK AU - Evans, James R ., AU - Lindsay, William M. TI - Total quality management SN - 9789814441001 (NP) AV - HD62.15 .E92 2015 PY - 2013///, reprint 2015 CY - Pasig City, Philippines PB - Cengage Learning Asia (Philippine Branch) KW - Total quality management N1 - "Printed in the Philippines."; Includes bibliographical references ER -