Hospitality and restaurant management : competency guide / At head of title: NRAEF ManageFirst National Restaurant Association Educational Foundation. - Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007. - xii, 257 p. : col. ill., col. map ; 28 cm. - NRAEF ManageFirst program .

"A core credential topic of the NRAEF certificate program"--Cover. Includes index.

The dynamics of leadership in the hospitality and restaurant industry -- Goal setting in the hospitality and restaurant industry -- Communicating effectively as a leader and manager -- Managing compensation -- Managing terminations -- Motivation and employee development -- Win-win scheduling practices -- Teamwork in the foodservice and hospitality workplace -- Dimensions of problem solving -- Planning and conducting effective meeting.

0132283808 (pbk.)

2006296303


Hospitality industry--Management.
Restaurant management.
Personnel management.
Entrepreneurship.
Business ethics.

TX911.3.M27 / H6 2007