Service management : operations, strategy, information technology James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.
Material type: TextSeries: (The McGraw-Hill/Irwin series operations and decision sciences)Publication details: New York, New York : McGraw-Hill/Irwin, c 2014Edition: 8th edDescription: xviii, 524 p. : ill. ; 28 cmISBN: 9781259010651 (Pbk.)Subject(s): Service industries -- ManagementLOC classification: HD9980.5 | .F57 2014Item type | Home library | Call number | Copy number | Status | Notes | Date due | Barcode |
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Books | MMSU Main Library | HD9980.5.F57 2014 CIRC (Browse shelf(Opens below)) | 14-0280 | Available | Circulation | 32540 |
"McGraw-Hill international edition."-Cover
Includes bibliographical references and index.
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