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Service management : operations, strategy, information technology James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.

TextSeries: (The McGraw-Hill/Irwin series operations and decision sciences)Publication details: New York, New York : McGraw-Hill/Irwin, c 2014Edition: 8th edDescription: xviii, 524 p. : ill. ; 28 cmISBN: 9781259010651 (Pbk.)Subject(s): Service industries -- ManagementLOC classification: HD9980.5 | .F57 2014

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Holdings
Item type	Home library	Call number	Copy number	Status	Notes	Date due	Barcode
Books	MMSU Main Library	HD9980.5.F57 2014 CIRC (Browse shelf(Opens below))	14-0280	Available	Circulation		32540

"McGraw-Hill international edition."-Cover

Includes bibliographical references and index.

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