Total quality management and operational excellence : text with cases / John S. Oakland.

By: Oakland, John S [author.]Material type: TextTextPublication details: London : Routledge, c2014Edition: Fourth editionDescription: xxiv, 530 pages : illustrations ; 25 cmISBN: 9780415635509 (Pbk.)Subject(s): Total quality management | Total quality management. -- Case studiesLOC classification: HD62.15 | .O24 2014
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Item type Home library Call number Copy number Status Notes Date due Barcode
Books Books MMSU Main Library
HD62.15.O24 2014 CIRC (Browse shelf(Opens below)) 15-0362 Available Reserve 33551

Includes bibliographical references and index.

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