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		Managing services : using technology to create value / Mark M. Davis, Janelle Heineke. by Davis, Mark M \| Heineke, Janelle N [author.]. Series: The McGraw-Hill/Irwin series, Operations and decision sciences Publication details: New York, NY : McGraw-Hill/Irwin, 2003Availability: Items available for loan: MMSU Main Library (1) Call number: HD 9980.5 D38 2003 CIRC, MMSU Laoag Campus Library (1) Call number: HD 9980.5 D38 2003. Place hold Add to cart (remove)
		Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A \| Fitzsimmons, Mona J. Series: McGraw-Hill/Irwin series operations and decision sciences)Edition: 5th ed. Language: English Publication details: Boston : McGraw Hill/Irwin, c2006Availability: Items available for loan: MMSU Main Library (1) Call number: HD9980.5.F57 2006 CIRC. Place hold Add to cart (remove)
		Cases in manufacturing and service systems management / Vincent A. Mabert. by Mabert, Vincent A \| . Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Englewood Cliffs, New Jersey : Prentice Hall, c1991Availability: Items available for loan: MMSU Main Library (1) Call number: HD9720.5.M32 1991 CIRC. Place hold Add to cart (remove)
		Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing / David E. Bowen, Richard B. Chase, Thomas G. Cummings and associates. by Bowen, David E \| Chase, Richard B \| Cummings, Thomas G. Series: (The Jossey-Bass management series)Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass Publishers, c1990Availability: Items available for loan: MMSU Main Library (1) Call number: HD9980.5.B68 1990 CIRC. Place hold Add to cart (remove)
		Service management : operations, strategy, information technology James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. by Fitzsimmons, James A \| Fitzsimmons, Mona J \| Bordoloi, Sanjeev. Series: (The McGraw-Hill/Irwin series operations and decision sciences)Edition: 8th ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, New York : McGraw-Hill/Irwin, c 2014Availability: Items available for loan: MMSU Main Library (1) Call number: HD9980.5.F57 2014 CIRC. Place hold Add to cart (remove)
		Principles of services marketing / Adrian Palmer. by Palmer, Adrian [author.]. Edition: Seventh edition.Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : McGraw-Hill Education, c2014Availability: Items available for loan: MMSU Main Library (1) Call number: HF5415.13.P34 2014 CIRC. Place hold Add to cart (remove)
		Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock. by Wirtz, Jochen [author] \| Lovelock, Christopher [author]. Edition: Eighth edition.Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Jersey : World Scientific, c2016Availability: Items available for loan: MMSU Main Library (1) Call number: HF5415.13.W57 2016 CIRC. Place hold Add to cart (remove)
		Plant and service tours in operations management / Roger W. Schmenner. by Schmenner, Roger W, 1947-. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Macmillan, c1992Availability: Items available for loan: MMSU Main Library (1) Call number: T49.5 S36 1992 CIRC. Place hold Add to cart (remove)
		Service systems management and engineering : creating strategic differentiation and operational excellence / C. M. Chang by Chang, C. M. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, New Jersey : John Wiley & Sons, 2010Availability: Items available for loan: MMSU Main Library (1) Call number: TA 168 C43 2010 CIRC. Place hold Add to cart (remove)

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