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Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr.

by Evans, James R | Dean, James W.

Edition: 2nd ed. Publication details: Australia : South-Western College Publishing, c2000Availability: Items available for loan: MMSU Main Library (1) Call number: HD62.15.E93 2000 CIRC.

Outcome management : redesigning your business systems to achieve your vision / C. Dan McArthur, Larry Womack.

by McArthur, C Dan | Womack, Larry.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York : Quality Resources, c1995Availability: Items available for loan: MMSU Main Library (1) Call number: HD62.15.M32 1995 CIRC.

Total quality management : concepts and practices / Samuel M. Salvador, Gloria J. Tolentino-Baysa, Francisco Culata Cullar, Ellinor C. Fua-Geronimo

by Salvador, Samuel Mejia | Tolentino-Baysa, Gloria J [joint author] | Cullar, Francisco C [joint author] | Fua-Geronimo, Ellinor C [joint author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: [s. l. ] : Allen Adrian Books, 2009Availability: Items available for loan: MMSU Main Library (1) Call number: HD62.15.T67 2009 F.

Making quality happen : a step by step guide to winning the quality revolution / Roderick M. McNealy.

by McNealy, Roderick M.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Chapman & Hall, 1996Availability: Items available for loan: MMSU Main Library (1) Call number: HD62.15.M32 1996 CIRC.

Customer care excellence : how to create an effective customer focus / Sarah Cook.

by Cook, Sarah.

Edition: 6th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, c2011Availability: Items available for loan: MMSU College of Aquatic Sciences and Applied Technology (1) Call number: HF5415.5.C66 2011 CASAT.

Total quality management / James R. Evans, William M. Lindsay.

by Evans, James R | Lindsay, William M [joint author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Pasig City, Philippines : Cengage Learning Asia (Philippine Branch), 2014; Andover : Cengage Learning, 2014Availability: Items available for loan: MMSU Main Library (1) Call number: HD 62.15 E92 2014 F.

Total quality management and operational excellence : text with cases / John S. Oakland.

by Oakland, John S [author.].

Edition: Fourth edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Routledge, c2014Availability: Items available for loan: MMSU Main Library (1) Call number: HD62.15.O24 2014 CIRC.

Total quality management / James R. Evans, William M. Lindsay.

by Evans, James R [AUTHOR.] | Lindsay, William M.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Pasig City, Philippines : Cengage Learning Asia (Philippine Branch), C2013, reprint 2015; Andover : Cengage Learning, 2015Availability: Items available for loan: MMSU Main Library (1) Call number: HD62.15.E92 2015 F.

Lean principles and application in BPO / Asoke Das Sarma, Rupesh Lochan.

by Das Sarma, Asoke [author.] | Lochan, Rupesh [author.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Alpha Science International Ltd., c2014Availability: Items available for loan: MMSU Main Library (1) Call number: HD38.5.D37 2014 CIRC.

Total quality management / Angelita Ong Camilar-Serrano.

by Serrano, Angelita Ong Camilar [author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Manila : Unlimited Books Library Services & Publishing Inc., c2016Availability: Items available for loan: MMSU Main Library (1) Call number: HD62.15.S47 2016 F.

Total quality management / Juan Martin R. Guash.

by Guash, Juan Martin R [author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Manila : Mindshapers Co., Inc., c2016Availability: Items available for loan: MMSU Main Library (1) Call number: HD 62.15 G83 2016 F.

The Essence of total quality management / John Bank.

by Bank, John.

Series: (The essence of management series)Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York : Prentice Hall, c1992Availability: Items available for loan: MMSU Main Library (1) Call number: HD62.15 B36 1992 CIRC.

Managing quality in higher education : an international perspective on institutional assessment and change / John Brennan and Tarla Shah.

by Brennan, John, 1947- | Shah, Tarla, 1960- [author.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Buckingham [England] : Organisation for Economic Co-operation and Development, Society for Research into Higher Education & Open University Press, 2000Availability: Items available for loan: MMSU Laoag Campus Library (1) Call number: LB 2331.62 B74 2000.

McLaughlin and Kaluzny's continous quality improvement in health care / Julie K. Johnson, William A. Sollecito.

by Johnson, Julie K.

Edition: Fifth edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Burlington, MA : Jones & Bartlett Learning, 2020Availability: Items available for loan: MMSU College of Medicine (1) Call number: RA 399.A3 J66 2020 COM.

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