Extent of compliance of local government units on the citizen's charter and their client's satisfaction on the quality of basic service delivery /
Baptista, Brian M.
Extent of compliance of local government units on the citizen's charter and their client's satisfaction on the quality of basic service delivery / Brian M. Baptista. - 2013. - xii, 112 leaves ; 28 cm.
Thesis (Master of Arts in Public Administration)--Mariano Marcos State University--Graduate School, Laoag City.
Bibliography : leaves 59-61.
Extent of compliance of local government units on the citizen's charter and their client's satisfaction on the quality of basic service delivery / Brian M. Baptista. - 2013. - xii, 112 leaves ; 28 cm.
Thesis (Master of Arts in Public Administration)--Mariano Marcos State University--Graduate School, Laoag City.
Bibliography : leaves 59-61.