Total quality :
Evans, James R.
Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr. - 2nd ed. - Australia : South-Western College Publishing, c2000. - vii, 376 p. : ill. ; 23 cm.
Includes bibliographical references and index.
0324012764
Total quality management.
HD62.15 / .E93 2000
Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr. - 2nd ed. - Australia : South-Western College Publishing, c2000. - vii, 376 p. : ill. ; 23 cm.
Includes bibliographical references and index.
0324012764
Total quality management.
HD62.15 / .E93 2000