Cassell, Kay Ann <br/><br/>
Reference and information services in the 21st century :  an introduction / 
Kay Ann Cassell, Uma Hiremath  
 - London :   Facet Publishing,  2006. 
 - xiv, 379 pages :  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>139781856045988 Pbk, Bp. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference services (Libraries) <br/>Electronic reference services (Libraries) <br/>Reference books--Bibliography. <br/>Electronic reference sources--Directories.
<br/><br/><label>LC Class. No.: </label>Z 711 C37 2006 CIRC