TY  - BOOK
AU  - Cassell, Kay Ann
AU  - Hiremath, Uma
TI  - Reference and information services in the 21st century: an introduction 
SN  - 139781856045988 Pbk, Bp.
AV  - Z 711 C37 2006 CIRC 
PY  - 2006///
CY  - London : 
PB  - Facet Publishing
KW  - Reference services (Libraries)
KW  - Electronic reference services (Libraries)
KW  - Reference books--Bibliography.
KW  - Electronic reference sources--Directories
N1  - Includes bibliographical references and index
ER  -