Bulatao, Jayson Meņoza <br/><br/>
Citizen's charter compliance and client satisfaction of the Mariano Marcos State University registrar's office / 
Jayson Meņoza Bulatao  
 - Laoag City :  MMSU,  2024. 
 - x, 105 leaves :  29 cm.  
<br/><br/> THESIS (Master of Arts in Public Administration) 
<br/><br/>Bibliography : leaves 82-88