TY  - BOOK
AU  - Bessette,Lee Skallerup
TI  - Affective labor and alt-ac careers
SN  - 9780700632985 Pbk. Np.
AV  - LB 2341 A34 2022 CIRC 
PY  - 2022///
CY  - Lawrence, Kansas
PB  - University Press of Kansas
KW  - College administrators
KW  - Psychology
KW  - United States
KW  - Teacher-administrator relationships
KW  - Emotions
KW  - Social aspects
KW  - Work
KW  - Psychological aspects
KW  - Motivation in education
KW  - Affective education
N1  - Includes bibliographical references and index
N2  - "In her groundbreaking work The Managed Heart: Commercialization of Human Feeling (1983), the sociologist Arlie Russell Hochschild described "emotional labor management" as follows: "to induce or suppress feeling in order to sustain the outward countenance that produces the proper state of mind in others." An example would be someone working in customer relations, who must keep calm and be pleasant even when dealing with someone who is irate. While scholars like Sarah Ahmed and bell hooks have explored the affective realm when it comes to teaching and being a professor, there is less about the experience of those working in non-teaching areas of academia-"alt-ac." The purpose of this volume is to allow an opportunity for those in alt-ac careers to examine and share their affective experiences in their roles in technology, administration, research, and academic support services and as librarians, academic advisors, and writing center instructors-among others"--
ER  -