TY - BOOK AU - Keen, Jack M. TI - Making technology investments profitable : : ROI road map from business case to value realization SN - 9780470194003 Hb. Np. AV - HD 30.2 K44 2011 CASAT PY - 2011/// CY - Hoboken, NJ : PB - John Wiley & Sons, KW - Information technology--Management KW - Information technology--Economic aspects N1 - Includes bibliographical references and index ER -