TY - BOOK AU - Villanueva, Mark Kelvin C. TI - A module in quality service management in tourism and hospitality AV - TX 911.3 V55 [2026] F PY - 2026///] CY - [Place of publication not identified : PB - Publisher not identified], KW - Hospitality industry--Management KW - Tourism--Management N1 - "Instructional material"; Includes bibliographical references ER -