TY  - BOOK
AU  - Evans, James R
AU  - Lindsay, William M.,
TI  - Total quality management
SN  - 9789814441001 
AV  - HD 62.15 E92 2014 
PY  - 2014///
CY  - Pasig City, Philippines
PB  - Cengage Learning Asia (Philippine Branch)
KW  - Total quality management
N1  - "Printed in the Philippines."; Includes bibliographical references
ER  -