TY - BOOK AU - Rich, David A TI - Contagious selling: how to turn a connection into a relationship that lasts a lifetime SN - 9780071796958 (Pbk.) AV - HF5438.25 .R52 2013 PY - 2013/// CY - New York PB - McGraw-Hill KW - Selling KW - Customer relations N1 - Includes index ER -