Fulton-Calkins, Patsy Procedures for the office professional / Patsy Fulton-Calkins, Joanna D. Hanks ; contributing author, Karin M. Stulz. - 3rd ed. - Cincinnati, Ohio : South-Western Educational Publishing, c1996. - xi, 616 p. : ill. ; 21 cm. Includes index. ISBN: 0538710187 (Pbk.) Subjects--Topical Terms: Office practice.Secretaries. LC Class. No.: HF5547.5 / .F84 1996