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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

By: Fitzsimmons, James A Contributor(s): Fitzsimmons, Mona J Language: English Series: McGraw-Hill/Irwin series operations and decision sciences)Publication details: Boston : McGraw Hill/Irwin, c2006Edition: 5th edDescription: xiv, 605 p. : ill. ; 26 cmISBN: 0072982306Subject(s): Service industries ManagementLOC classification: HD9980.5 | .F57 2006

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Holdings
Item type	Home library	Call number	Copy number	Status	Notes	Date due	Barcode
Books	MMSU Main Library	HD9980.5.F57 2006 CIRC (Browse shelf(Opens below))	D-12-0028	Available	Circulation		0302-FBC

Includes bibliographical references and index.

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