Total quality management and operational excellence : text with cases / John S. Oakland.
Material type: TextPublication details: London : Routledge, c2014Edition: Fourth editionDescription: xxiv, 530 pages : illustrations ; 25 cmISBN: 9780415635509 (Pbk.)Subject(s): Total quality management | Total quality management. -- Case studiesLOC classification: HD62.15 | .O24 2014Item type | Home library | Call number | Copy number | Status | Notes | Date due | Barcode |
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Books | MMSU Main Library | HD62.15.O24 2014 CIRC (Browse shelf(Opens below)) | 15-0362 | Available | Reserve | 33551 |
Includes bibliographical references and index.
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