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		Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A \| Fitzsimmons, Mona J. Series: McGraw-Hill/Irwin series operations and decision sciences)Edition: 5th ed. Language: English Publication details: Boston : McGraw Hill/Irwin, c2006Availability: Items available for loan: MMSU Main Library (1) Call number: HD9980.5.F57 2006 CIRC. Place hold Add to cart (remove)
		Service management : operations, strategy, information technology James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. by Fitzsimmons, James A \| Fitzsimmons, Mona J \| Bordoloi, Sanjeev. Series: (The McGraw-Hill/Irwin series operations and decision sciences)Edition: 8th ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, New York : McGraw-Hill/Irwin, c 2014Availability: Items available for loan: MMSU Main Library (1) Call number: HD9980.5.F57 2014 CIRC. Place hold Add to cart (remove)

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